We’re here to help.
Komann is run by Infynex Ltd in Mauritius. Write to us about the app, your account, your data or a problem with an order page.
Contact us
Email: support@infynex.cc
Company: Infynex Ltd · BRN C25223339
Address: Hossen Hossen Road, Latapie, Bon-Accueil, Mauritius
We reply within two working days, in English, French or Kreol.
Customers of a seller
Questions about an order, a payment or a delivery are best answered by the seller: they hold your order and check payments in their bank. Komann never holds or moves money.
Forgotten password
Use Forgot Password on the app’s sign-in screen. If reset emails are not available, write to us from the address on your account: once we have checked it is you, we send a private reset link that works for one hour.
Delete your account
You can delete your account yourself, inside the app, without writing to anyone:
- Sellers and staff: More → Your Data → Delete Account.
- Drivers: Account → Your Data → Delete Account.
- If you have not joined a business yet: the set-up screen → Your Data → Delete Account.
The app asks for your password, then removes your name, email address, password and sessions at once. Business records such as completed orders stay with the business, without your name. If you cannot open the app, write to us from the address on your account and we will delete it within 30 days.
Customers without an account can ask the seller, or us, to see, correct or delete their details.